LEGAL INFORMATION

Terms of Service

Last updated: May 23, 2026

1. Agreement to Terms

By accessing and using the services provided by Stevenson Retail LLC, you accept and agree to be bound by these Terms of Service.

These Terms govern your use of our website and printer repair services. Please read them carefully before using our services.

2. Description of Services

On Print Line provides professional printer repair, maintenance, installation, and service solutions.

  • On-site and remote printer repair services
  • Printer installation and setup
  • Printer connectivity configuration
  • Maintenance and preventive care
  • Emergency repair services

Authorized Service Partnership

We are authorized service partners with all major printer brands listed on our website. Our certified technicians use genuine parts and approved repair procedures.

3. Service Terms and Conditions

Service Appointments

  • Appointments must be scheduled in advance
  • 24 hours notice required for cancellations
  • Emergency services may include premium rates
  • Service times may vary depending on repair complexity

Equipment Access

Customers must provide safe and reasonable access to equipment requiring service.

4. Pricing and Payment Terms

Service Fees

  • Diagnostic fees may apply
  • Labor charges depend on repair complexity
  • Emergency services include premium pricing
  • Parts are charged separately where applicable

Payment Terms

  • Payment due upon service completion
  • Major credit cards accepted
  • Returned checks may incur additional fees

5. Warranties and Guarantees

We provide a 90-day warranty on labor for repair services. Replacement parts may also include manufacturer warranties.

  • Warranty excludes misuse or accidental damage
  • Warranty void if serviced by unauthorized technicians
  • Customers must report issues within warranty period

6. Limitation of Liability

Stevenson Retail LLC shall not be liable for indirect, incidental, or consequential damages including loss of profits, business interruption, or data loss.

7. Customer Responsibilities

  • Provide accurate equipment information
  • Backup important data before service
  • Ensure safe working conditions
  • Make timely payments for completed services

8. Intellectual Property

All content on our website including text, graphics, logos, and images are protected under copyright laws and may not be copied without written permission.

9. Privacy and Data Protection

Our handling of personal information is governed by our Privacy Policy. By using our services, you agree to the collection and use of your information as described therein.

10. Termination

We reserve the right to terminate services in cases of non-payment, policy violations, unsafe conditions, or abusive behavior.

11. Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters or government actions.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California. Disputes shall be resolved through binding arbitration where applicable.

13. Severability

If any provision of these Terms is deemed invalid, the remaining provisions shall remain enforceable.

14. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of updated terms.

15. Contact Information

Stevenson Retail LLC

Email: info@OnPrintLine.com

Phone: +1 (000) 000-0000

16. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.